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Privacy Notice

By participating, you agree/consent to the collection and use of your personal information like name and phone number for verification of your identity through OTP-based verification and contact you if you win the prize (Purpose of collection).

Contact Information: If you have any complaints or inquiries, please reach out to us at privacyoffice@ubmail.com. For more details, please review our Privacy Policy

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Privacy Policy

United Breweries Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and protect your personal information in connection with our marketing campaign (the "Campaign").

1. Information We Collect As part of your participation in the Campaign, we collect the following personal information:

  • Name

  • Phone number

  • Email address

  • State of residence

2. Purpose of Collection We collect this information to:

  • Confirm your participation in the Campaign.

  • Contact you if you are selected as a winner.

  • Fulfill any obligations related to the rewards.

  • Address any grievances or concerns related to the Campaign.

3. Data Sharing and Disclosure We do not sell your personal information. However, we may share it with:

  • Service providers assisting in Campaign administration.

  • Regulatory authorities, if required by law.

4. Data Retention We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this notice or as required by law.

5. Your Rights You have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw your consent at any time (this may affect your participation in the Campaign).

6. Contact for Grievances If you have any concerns about how we handle your personal data, please contact us at: privacyoffice@ubmail.com

By participating in the Campaign, you acknowledge that you have read and understood this Privacy Notice.

For further details, please refer to our full Privacy Policy at United Breweries Limited - Official Website

Terms & Conditions

Heineken UCL campaign 2025

  1. These terms and conditions apply to Heineken consumers (hereinafter referred to as "Contest") are sponsored and launched by United Breweries Limited (‘UBL’) through Premier Sales Promotion Private Limited (Bigcity Promotions) . (‘Agency’). which shall be the primary implementation partner for the Contest.

  2. Consumers participating or seeking to participate in the Contest shall individually be referred to as "Participant" and collectively as "Participants", who under no circumstance shall be represented by anyone else on their behalf at any point during this Contest. Reference to Winner in in T&C shall be applicable to any participant who has received any communication/ acknowledgement of having won any Reward under the Contest.

  3. By participating in the Contest as provided hereunder, Participants get a chance to win branded Heineken branded merchandise i.e Football, Fanny Bag, Stadium in a box experience, digital vouchers of Swiggy(Rs 300), Uber(Rs 300), 3 month OTT play subscription and UCL Match tickets * (together ‘Rewards’).

  4. Consumers of UBL’s Products may participate by scanning the QR Code or by visiting the website on https://www.heineken.com/in/en/ucl2025 .

  5. Eligibility:

    1. This Contest is open for participation only to persons who fulfil all of three following conditions: (i) Person should be a permanent resident of India (ii) Person is above the legal drinking age in their respective state of residence at the time of Participation and(iii)Person is legally competent to contract.

    2. Employees, their immediate family members, agents, distributors, retailers and any other channel partner of UBL and Agency are not eligible to participate in this Contest.

    3. UBL reserves the right to cancel participation and to withhold Rewards, if any won, from in-eligible Participants. UBL reserves the right to exclude any person from the contest, at its discretion, without assigning any reasons.

    4. The Contest is applicable in select States. The Content is not applicable in Tamil Nadu and Pondicherry

  6. Contest Period & Contest Timings:

    1. The Contest is valid till 11:59:59 PM 31st May 2025.

    2. Time of participation will be determined as the time at which the entry is successfully registered on the website.

    3. UBL, may at its sole discretion terminate the Contest prior to the end of the Contest Term or extend the same without prior notice.

  7. How to Participate:

    1. Participants shall register themselves for the Contest by scanning the QR code and entering their registered mobile number, email ID (optional) and other and other details as may be required.

    2. Participants can make entry from one mobile phone number during the Contest Period.

    3. After completing the registration, the participants will be required to play a web-based Footballgame.

    4. UBL and Agency shall not be responsible for (including but not limited to):

      1. For any SPAM generated messages.

      2. For any SMS message delivery failures.

      3. Any lost, late or misdirected computer transmission or network, electronic failures or any kind of any failure to receive entries owing to transmission failures or due to any other technical reason.

      4. Any damage or loss to the device through which the Contest is entered into or used for participation.

      5. If the participant has registered himself/herself to the DND of the telecom provider/ the participant has registered with National Do Not Call Registry/ Participant has specifically requested for not receiving messages for the specific campaign.

  8. Selection of winners:

    1. A draw through random computerized selection will be conducted during the Contest Period to select the winners.

    2. Daily Rewards will be selected based on randomised computer selection from the pool of entries received who have scored more than 03 goals on a given day.

    3. 1800 Weekly Winners will be selected based on the ranking on the leaderboard for the given calendar week

    4. Winners for the Mega and Bumper winners will be selected based randomised computer selection from a pool of Entries with the eligibility criteria being the participant should have scored more than 03 goals Pan India .

    5. Prizes will be given subject to the winner satisfying the verification process and documentation requirement of UBL. Football and Fanny bag will be couriered to the address of the participant.


  1. Rewards:

    1. Prize once conferred upon the winner, cannot be transferred, exchanged or redeemed for cash. In the event that the winner does not take the prize in the time and manner stipulated, then the designated prize will be forfeited by the winner and cash will not be awarded in lieu of the prize. Prizes must be taken as offered and cannot be varied.

    2. Any unused voucher after contest period is non- renewable, non-transferable, non-refundable and non-redeemable.

    3. The image of the merchandise/ prize depicted on the press ads/posters/TVC's/pack shots etc. are for illustrative purposes only and the actual merchandise may vary from the depiction or claims made.

    4. UBL shall provide the prize on an "as-is basis" and wit hout any warranty or guarantee concerning the quality, suitability or comfort, and UBL and/or its associates, affiliates and/ or its management, directors, officers, agents, representatives, employees shall not be responsible for or liable (including but not limited to the product and service liabilities) for deficiency and/ or defect of any product/service and/or the prize or for any kind of consequential damages/ loss, in any manner whatsoever. If any Participant has any grievance with respect to the prize, he/she may directly contact the manufacturer.

    5. UBL or its Agencies shall not be liable for any loss or damage of the prize due to act of god, government action and other force majeure circumstances and shall not be liable to pay any compensation whatsoever for such losses.

    6. Any participant of the contest who wins a prize during the Contest Period shall not be eligible to win any further prizes with an exception to Daily winner. Daily winner can also win in other category rewards once.

    7. The winner shall be selected on the basis of the unique mobile number and unique Email ID(if collected). More than one entry shall not be recorded or entertained.


  1. Contacting Winners:

    1. If any Participant has won any Reward, the Agency appointed by UBL may contact the Participant and inform them of the terms and manner in which they are eligible to claim their Reward. Rewards shall be offered only to Participants who fulfil the eligibility criteria and complete the verification process within the time stipulated by UBL.

      1. For Digital Rewards: The winners will receive their claim code / reward code with the instructions to claim their reward on their winning mobile number.

      2. Participation Module: In case of a positive response from the shortlisted winner, each such shortlisted winner will be required to confirm age, identity and address over the phone on a recorded line and send the following documents and collateral.

    2. A maximum of three (3) attempts would be made to contact the shortlisted winner. In the event the number is busy, unreachable, or he/she does not attend the call, the shortlisted winner shall not be eligible for the prize and another Participant shall be shortlisted.

    3. If any shortlisted winner remains unreachable on the third attempt or is not interested in continuing in the Contest or is otherwise ineligible to participate, the Agency shall conduct up to two (2) more random selections to shortlist a Participant. If even after a second random selection, no winner is selected, no prize shall be declared in respect of the Contest.

    4. For gifts above Rs. 10,000/- (Ten Thousand) PAN card & Aadhaar card copy is mandatory. TDS will have to be paid by the winner upon filing of income tax return. This The Participant is requiring completing Participation Module and send them to designated email Id within 2 business days, failing which the participation shall be cancelled. UBL or Agency shall not be responsible for any non-delivery, technical errors in receiving Participation Module. The responsibility of ensuring that the Participation Module reaches the address as duly prescribed in the Contest lies solely with the Participant.

    5. The prize will be dispatched within 45 business days post successful verification of the documents submitted by the winner.

    6. No Reward will be awarded if the information presented by the Participant(s) at the time of entering the contest is incorrect/incomplete/found inaccurate upon due diligence.

    7. No justification/explanation for non-receipt of the Participation Module or any missing documents shall be accepted.

    8. In the event of the death of the confirmed winner, no claim from the nominee or his/her legal heirs of the confirmed winner shall be entertained for receiving the prize.

    9. UBL and the Agency disclaim any accuracy or perfection of the Contest and shall take no responsibility for the safety or negligence of Participants while entering or participating in the Contest

    10. UBL or its Agency will not be responsible for any NDNC (National Do Not Call) Registry regulation that will come into play. All Participants agree that even if they are registered under National Do Not Call registry by the Telecom Regulatory Authority of India (TRAI) or their respective service provider’s Do Not Disturb list, UBL will have all the authority to call such shortlisted Participants by virtue of them having voluntarily participated in the Contest.

  2. General Terms & Conditions:

    1. The Contest and games presented therein may require movements/actions which shall be performed with due care and caution to the environment and elements associated therewith including risk to the Participants themselves and UBL shall not be liable for any loss/harm/injury resulting from lack of caution/adequate care in such cases.

    2. Rewards are subject to the appropriate tax rules as applicable. All tax liability on the Rewards shall be borne by the Participant, without recourse to UBL or Agency.

    3. UBL and/or its associates, affiliates and/ or its management, directors, officers, agents, representatives shall not be responsible for or liable (including but not limited to the product and service liabilities) for deficiency and/ or defect of any merchandise/service and/or for any kind of consequential damages/ loss, in any manner whatsoever. Participant hereby releases Company against any and all loss claim, demand, expense, liability or damage arising from or in connection with the rewards.

    4. UBL reserves the right to modify eligibility criteria, duration of Contest, terms & conditions including rewards, of the Contest at its absolute discretion. UBL at any time can suspend, withdraw, or discontinue the Contest or restrict participation of any person, with immediate effect and without assigning any reason or notice.

    5. All decisions of UBL in respect of the Contest and the Rewards, including selection of Winners etc., made at its sole discretion, shall be final and binding on the Participant. UBL/Agency shall not entertain any correspondence or any other claims whatsoever, in this regard.

    6. Each Participant represents and warrants that he/she is legally competent to enter into binding contracts under applicable laws and is above the legal drinking age of the respective State. By taking part and/or entering into the Contest, the Participant warrants that all information provided by the Participant regarding Participant's name, age, state, city, address, phone number, etc., is true, correct, accurate and complete.

    7. None of the provisions of these Terms and Conditions shall be deemed to constitute a partnership or agency between any Participant and UBL and the Participant shall not have the authority to bind UBL in any manner whatsoever.

    8. UBL or its Agency shall not be liable to perform any of its/their respective obligations under the Contest where they are unable to do so as a result of circumstances beyond their control any unforeseen event, etc, and shall not be liable to compensate the Participant in these circumstances.

    9. Failure to exercise or delay in exercising a right or remedy provided hereunder or by law does not constitute a waiver of the right or remedy or waiver of other rights or remedies on the part of UBL or its Agency.

    10. UBL or its agency accepts no responsibility for late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries, disruption of internet connectivity, unique codes, documents, claims or correspondence whether due to error, omission, alteration, tampering, unauthorized data hacking, deletion, theft, destruction, virus attack, transmission interruption, communications failure, hardware failure or otherwise. UBL or its agents shall not be liable for any consequences of user error including (without limitation) costs incurred.

    11. If a Participant is dissatisfied with the Contest or the Contest rules and/or any content or any requirements of the Contest form, the materials available related thereto, or with these terms and conditions, his/her sole and exclusive remedy is to not participate in the Contest.

    12. If a person chooses to access the Contest Website from outside India, he/she shall do so on his/her own initiative and shall be responsible for compliance with applicable local laws of the country.

    13. The participation in the Contest is purely voluntary and the same shall be construed as an acceptance of the terms and conditions stipulated herein.

    14. Participant consents to UBL or the Agency to collect and process their personal data. Such data shall be stored and used for the purpose of this Contest and to inform Participant of future contests of similar nature, unless Participant expressly choose to opt out of such communications.

    15. The Contest is subject to the guidelines/directions issued by the Competent Authority having jurisdiction on the subject matter from time to time.

    16. Participation in the Contest does not imply any acceptance to any offer contained herein and the same shall be subject to the Participant satisfying the Terms and Conditions contained herein and pending other preliminary verification/due diligence done by UBL.

    17. UBL or its Agency and the agency shall under no circumstances be liable, whether jointly or severally, for any loss or damage suffered or sustained (including but not limited to consequential loss), including for personal injury or property damage suffered or sustained, as a result of the participation in the contest and / or acceptance of any prize.

    18. The Participant shall be solely responsible for any consequences which may arise due to his/her participation in the Contest by conducting an illegal act. The Participant also undertakes to indemnify UBL and/or the Agency and their respective officers, directors, employees, and agents on the happening of such an event (including without limitation to cost of an attorney, legal charges, etc.) on a full indemnity basis for any loss/damage suffered by UBL or the Agency on account of such activity on the part of the Participant.

    19. The contest is being administered and conducted by the Agency.

    20. In case of any technical difficulties in respect to registration on the website please reach out tofeedback@bigcity.in.

    21. All disputes are subject to jurisdiction of appropriate Courts of Bangalore only.

    22. This Content is not available for participants from Tamil Nadu, Pondicherry and any other State wherein the contest is not permissible.


* conditions apply


  1. Terms and conditions – Rewards Digital Vouchers:-

  1. OTT Play Coupon Terms and Conditions

    1. Eligibility:

      1. Coupons are available for use by customers aged 18 and above.

      2. The coupon user must have an active OTTplay account or need to create account using valid mobile no.

    2. Validity:

      1. Each coupon has a specific validity period (30 days), mentioned on the coupon itself. It must be used before the expiration date.

      2. Expired coupons will not be reissued or extended.

    3. Usage:

      1. Coupons can be used only once per user unless specified otherwise.

      2. Only one coupon can be applied per transaction.

      3. Coupons cannot be used in conjunction with other promotions or discounts unless explicitly stated.

    4. Redemption:

      1. Coupons must be redeemed on the OTTplay platform (website or app).

      2. To redeem, enter the coupon code at checkout.

      3. The discount or offer will be applied to the applicable product(s) or service(s) as stated on the coupon.

    5. Restrictions:

      1. Coupons cannot be exchanged for cash or any other form of value.

      2. Non-transferable and cannot be sold, auctioned, or otherwise transferred.

      3. Specific coupons may be restricted to certain products, services, or categories

    6. Refunds and Cancellations:

      1. If a purchase made with a coupon is cancelled or refunded, the coupon’s value will not be refunded or reissued.

      2. Partial refunds may result in the forfeiture of the coupon’s benefits.

    7. Abuse and Fraud:

      1. OTTplay reserves the right to cancel or revoke any coupon in case of suspected fraud, abuse, or violation of terms.

      2. Accounts using fraudulent coupons may be subject to further investigation and action.

    8. Changes and Updates:

      1. OTTplay reserves the right to modify, suspend, or terminate the coupon program at any time without prior notice.

      2. Changes will be effective immediately upon being posted on the OTTplay platform or communicated to users.

    9. Liability:

      1. OTTplay is not responsible for any loss or damage arising from the unauthorized use of a coupon.

      2. Any technical issues preventing the redemption of a coupon must be reported to OTTplay customer support within the coupon’s validity period.

    10. Governing Law:

      1. These terms and conditions are governed by the laws of the jurisdiction where OTTplay operates.

    11. Contact Information:

      1. For any queries or issues related to coupons, users should contact OTTplay customer support.

By using the coupon, you agree to abide by these terms and conditions. OTTplay reserves the right to interpret, modify, or amend these terms as necessary


ii.) Terms & Conditions - Swiggy One Membership

1. The voucher codes are issued by Swiggy to activate Swiggy One membership.

2. All transactions on the Platform will be subject to the other terms and conditions of provision of Services, as enumerated in Swiggy Terms and Conditions (hps://www.swiggy.com/terms-and-condions)

3. User Benefits of Swiggy One Membership:

a. Limited free deliveries on Food orders above Rs. 199

b. Additionally up to 30% extra discounts over and above other offers

c. Limited free Instamart deliveries on orders above Rs. 199

d. Flat 10% off on Genie on all orders above Rs. 60

e. Exclusive access to Pre-book deals on Dineout Reservations

4. Once the membership is activated, it cannot be cancelled and no refund will be issued.

5. The distances from the restaurant location to the customer's location shall be captured as per Map driving directions data at time of placing the Order. Swiggy shall not be held responsible or liable for the accuracy or efficacy of such data.

6. Swiggy One Lite benefits are available to orders above a certain amount as mentioned in the benefit section.

7. Additional discounts specific to the Swiggy One program will be applicable on the discounted values of the food items post application of any generally available coupons on the Platform.

To Redeem: Go to the Swiggy One section on the Swiggy App >> Go to "Redeem Swiggy One Membership Coupons" >> Enter the coupon code >> tap on "Apply Coupon"

  1. Terms and Conditions for Rs. 300 Uber Voucher

  1. This offer entitles you to Rs. 300 Uber Voucher for UberApp.

  2. The Cab Codes cannot be used in conjunction with any other promotional offer.

  3. Only 1 voucher per booking will be entertained.

  4. Multiple vouchers cannot be used together.

  5. This offer is subject to promotional availability.

  6. One code can be redeemed only once.

  7. Cabs will be provided subject to availability.

  8. Applicable only on rides booked on the Uber App. Uber Vouchers are non-refundable, whether you use them or not. This voucher cannot be treated as a cash equivalent under any circumstances or interpretation and the vendor shall under no circumstance exchange the voucher for cash.

  9. The validity of Uber Vouchers cannot be extended, and new vouchers cannot be provided against the expired/unused Vouchers.

  10. Users can avail of the offers only in cities & towns serviced by Uber.

  11. Multiple Uber vouchers cannot be clubbed in a single ride/transaction.

  12. Uber Vouchers cannot be returned, reloaded, or resold.

  13. The Uber voucher cannot be combined with other special offers or promotions that may be on.

  14. If the trip value exceeds the Uber voucher amount, the balance must be paid by the payment options available on the partner Uber App.

  15. Uber voucher can only be used by the first person who redeems the code.

  16. One voucher can be used in one single transaction and the balance cannot be used for a subsequent transaction.

  17. All terms and conditions of Uber apply. For detailed T&Cs please visit Uber's Official website.

  18. In no event shall the maximum liability exceed the value of the voucher i.e. R. 300.

FAQ
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Contact Us

For any queries, please contact us at:

Premier Sales Promotions Pvt. Ltd
Mitra Towers, Bangalore - 560001

Email Support: feedback@bigcity.in